I brought a case to Phoenix after I had a high-speed right hook collision from an elderly motorist while cycling on the outskirts of Tucson, on the way to Mt Lemmon. I suffered considerable physical injuries and a totalled frame as well, and wasn't able to work for a month. I wanted to bring some kind of case but was very apprehensive about the process, the burden of proof, whether I might just be causing myself additional trauma and stress. I was also worried about ending up in the hands of a disinterested firm who might just be looking for an easy case - I know bike injury cases can be more fraught than other personal injury complaints.
Lucky for me, my friend Chris, a local, recommended Phoenix Law based on a stellar experience someone in his riding club had a few years prior. Whatever negative assumptions you may hear about personal injury firms, they could not be farther from the experience I had with Phoenix. I called late in the day on a Monday expecting to have to make an appointment for later in the week but received immediate attention! The intake specialist girl was warm and empathetic, and explained a pretty complex process concisely and reassuringly. I thought they'd hang up when i explained I hadn't even filed a proper police report but they calmly guided me though the process and encouraged to do it as soon as that evening. I was given a very clear and realistic image of the likely process, potential outcomes, what they would need from me and what they might be able to discover through their excellent investigative process. Afterwards I received regular communication like this throughout the process, informing me of the progress, the likeliest outcomes, etc. With Phoenix I never felt like "just another case number" buried on a list somewhere - they really make you feel like their highest priority with every checkin, and make additional time for you if you're ever uncertain about anything. While the whole process took some months, I was never anxious and felt like I was in good hands throughout. In the end I received enough to replace my bike, cover my medical costs, and cover the lion's share of my lost income. Considering this was after their fee, that really goes to show how modest it is. Phoenix is definitely not a firm that's in it out of greed, but really motivated by an overarching drive to help victims. All to say that, while I hope you never need a PI attorney, if you do, I can't recommend this firm enough. Special thanks to Christy and Emily!